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Communication Skills

Communication skills are essential in all areas of our life.  The purpose of communication is to get your message across to others clearly and unambiguously.  Building relationships, empathy and active listening play an important role in mastering effective communications.

In this interactive workshop, participants will learn the importance of planning a message based on the audience, identify barriers and factors that impact sending and receiving messages, and learn tips to improve active listening skills.

Who should attend?

  • Service Providers
  • Leaders
  • Supervisors
  • Anyone looking to improve communication skills

Learning Objectives:

  • Identify essential communication skills
  • Complete a self-assessment increasing awareness of personal communication effectiveness
  • Explore tips to increase active listening

Duration: 3 hours