Loading Events

« All Events

Customer Service in Challenging Times

October 27 @ 1:30 pm - 4:30 pm

$150.00

Delivering exceptional customer service is a skill in demand in today’s service-oriented society. Customers are demanding more of service providers and have higher expectations than ever before. What happens to your customer service delivery when your business is hit with a challenge?

What’s more, how do you generate a sense of connectedness and continue to offer personalized services when your once face-to-face business has been forced into a new virtual-only operation mode?

In this interactive workshop, participants learn the value of developing a customer service commitment statement, responding to challenges by staying committed to service excellence, and infusing virtual contact with experiential story telling for a more human touch.

Details

Date:
October 27
Time:
1:30 pm - 4:30 pm
Cost:
$150.00

Venue

Virtual

Organizers

Spicer Facilitation & Learning
Grenfell Office of Engagement

Register

Only 20 spots left

Loading gif