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Effective Service Channel Management (CSM)

Virtual

Delivering public sector service is unique in its requirements to balance public expectations while maintaining fiscal responsibility. After registering you will receive a confirmation email containing information about joining the […]

$195.00

Effective Service Channel Management (CSM)

Virtual

Delivering public sector service is unique in its requirements to balance public expectations while maintaining fiscal responsibility. After registering you will receive a confirmation email containing information about joining the […]

Community Connection

Virtual

Join the not-for-profit community online for an interactive discussion. The community connection is an informal networking opportunity to connect with not-for-profit executive directors, boards of directors, support agencies and innovators.

Free

Customer Service in Challenging Times

Virtual

Delivering exceptional customer service is a skill in demand in today’s service-oriented society. Customers are demanding more of service providers and have higher expectations than ever before. What happens to […]

$150.00

Supporting Projects: The Role of a Team Member

Virtual

The project team includes the project manager and the group of individuals who act together in performing the work of the project to achieve its objectives. The project team includes […]

$150.00