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Workshops & Events

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Professional development learning can be a very formal process, such as a workshop, or can be informal, such as networking and sharing ideas from like-minded professionals in a community of practice.  A variety of workshops and events are offered by Spicer Facilitation & Learning.  See something you like? Click below for more details.  Didn’t find what you were looking for?  Just ask!

Learning can be customized to suit your organization and tailored for in-person, virtual live facilitator-led or on-demand eLearning delivery.

Community of Practice

Community Connection (Not-for-Profits)

Virtual Coffee Break (Entrepreneurs)

Entrepreneurs joining together virtually online to share tips, ideas, challenges and what’s happening in their own business.

Leadership

Inclusive Leadership

Resolving Conflict in Your Teams

Personal Development

Communication Skills

Dealing with Difficult Situations

Diversity and Inclusion Awareness

Eating An Elephant One Bite At A Time

Financial Budgeting

Perfecting Your Pitch

Stress Management

Telling Your Unique Story

Time Management

Using Questions Effectively

What’s On Your Plate?

Workplace Etiquette

A number of these workshops are ideal for your next conference, AGM or professional development days. Only 60-90 minutes in length, they are perfect for adding a learning component to your event.

Project Management

Fundamentals of Project Management

Supporting Projects: The Role of a Team Member

Service Excellence

Customer Service Essentials

The Effective Service Delivery Manager (CSM)

Fundamentals of Public Sector Service (CSM)

When Good Enough is no Longer Enough

Delivering public sector service is unique in its requirements to balance public expectations while maintaining fiscal responsibility. The Certified Service Manager (CSM) program is designed for public service managers at all four levels of government.

Technology

Introduction to Microsoft Excel 2016

Introduction to Microsoft Outlook 2016

Introduction to Microsoft Word 2016

Networking and Technology